We receive, collect and store any information you enter on our website or provide us in any other way (i.e. Waiver Forms). In addition, we collect the Internet protocol (IP) address used to connect your device to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect information?
When you use the features on our website, as part of our processes, we collect personal information that you give us such as your name, phone number, message, booking details, subscription details and email address. Your personal information will only be used for the specific reasons stated above only and will NOT be sold or passed on to any third parties, save for any obligations to do so under UK law.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our Services;
To provide our Clients and Users with ongoing customer assistance and technical support;
To be able to contact our Clients and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services, and to communicate with you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Reset Cryotherapy adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information on our website and our service providers.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com, or alternatively please use our Contact Us form on our website.